Biografija

Entrepreneur | Investor | Business Mentor

Aleksandar Bakoč is a seasoned entrepreneur, investor, and business leader with over 30 years of experience in founding, managing, and scaling companies across diverse industries. As a serial investor and mentor, Aleksandar is dedicated to nurturing the next generation of entrepreneurs by sharing his extensive knowledge and providing strategic guidance to help young innovators succeed in an ever-evolving corporate and technological landscape.

Professional Achievements

Founder & Leader

Algotech (1992)

• Founded a pioneering company specializing in integrated Customer Care and Collaboration system solutions.
• Built Algotech into one of the leading Customer Care system integrators in Central and Eastern Europe, operating in eight countries.
• Delivered end-to-end solutions for businesses to enhance customer interactions through innovative technologies, including multi-    channel communication platforms and contact center systems.
• Secured partnerships with major global technology providers, such as Avaya and Cisco, to deliver cutting-edge solutions to clients  in telecommunications, finance, healthcare, and retail.
• Led the company through significant growth phases, establishing a strong regional presence and maintaining a focus on innovation and customer satisfaction.

• Co-founded and developed a regional leader in Business Process Outsourcing (BPO).
• Designed and implemented scalable solutions to optimize customer care, technical support, and back-office processes for clients in telecommunications, retail, and technology sectors.
• Built strategic partnerships with multinational corporations, significantly expanding the company’s client base and geographical reach.
• Played a pivotal role in driving operational efficiency and employee engagement, fostering a company culture centered on innovation and quality service delivery.

• Established a specialized IT company providing cutting-edge IT management and cybersecurity solutions.
• Spearheaded the development of comprehensive system integration services, enabling businesses to enhance operational resilience and data security.
• Led the adoption of advanced network monitoring tools and cloud-based security frameworks, positioning the company as a trusted technology partner in the region.
• Supported clients in navigating complex regulatory environments related to data privacy and cybersecurity, ensuring compliance and reducing risk.

• Launched and supported innovative ventures, including Imverse, Voltic, Plugmatic and DiVs Technology.
• Actively contributed to product development and go-to-market strategies, helping startups achieve early-stage success.

• Actively invests in innovative startups, fostering growth in technology, IT, and sustainability sectors.
• Mentors young entrepreneurs through personalized coaching and workshops, focusing on strategic planning, scaling, and navigating market challenges.